Voice AI for Enterprise
CallX transforms your sales by managing all calls at any scale, ensuring live agents handle only pre-qualified leads. With insights from over of sales calls, we've done the learning so you don't have to!
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Features
Over 800,000 minutes of inbound sales calls
We have ingested over 800,000 minutes of inbound sales calls using audio intelligence models to extract actionable insights powered by task-specific language models. Automatically extract topics and context, recognize speaker intent, analyze caller sentiment, and precisely summarize interactions to provide exceptional customer experiences. Conduct post-call analysis to understand customer perceptions of products and services. Streaming transcription enables intelligent routing of highly dissatisfied callers to specialists, mitigating churn and reducing repeat calls. Drive coaching and deliver insights to frontline supervisors without the need for manual review of every call. Identify key moments in calls to enhance agent coaching effectiveness. Meaning CallX leverages deep learning to better handle calls, increase conversions, and enhance customer satisfaction.
Latency optimizations
Enhanced GPU inference, smart caching, and low-latency audio streaming
Interruptions
Just as a person knows when to stop talking, so should your voicebot.
Proprietary endpointing model
Your users should not be interrupted when they take a moment to pause.
Scale to 1M+ concurrent calls
Meticulously crafted Kubernetes cluster, featuring built-in scalability and high availability.
Programmatic calling
Empower your voicebot with exceptional abilities like booking appointments, data retrieval, form-filling, and much more.
WebRTC streaming
The same protocol employed by Google Meets and Microsoft Teams, ensuring minimal latency and maximum fault tolerance.
Onprem provider deployments
Steer clear of latency spikes and the unreliability associated with shared infrastructure.
Multilingual support
Develop voice agents in your users' native languages, including English, Spanish, German, Hindi, Portuguese, and over 100 others.
Private internet backbone
Prevent network congestion on the public internet for your global users.
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